Previous incidents

January 2022
Jan 25, 2022
1 incident

Akeroh Tenant Service and Akeroh.nl are down

Degraded

Resolved Jan 25, 2022 at 1:05pm UTC

All services recovered.

2 previous updates
Jan 24, 2022
1 incident

Akeroh.nl and Akeroh.com are down

Downtime

Resolved Jan 24, 2022 at 10:27pm UTC

Akeroh.nl recovered.

4 previous updates
Jan 21, 2022
1 incident

Akeroh Tenant Service, Subscription handling, Subscription service cron jobs,...

Downtime

Resolved Jan 21, 2022 at 10:03pm UTC

Akeroh Tenant Service recovered.

5 previous updates
Jan 18, 2022
1 incident

Subscription handling and Subscription service cron jobs are down

Downtime

Resolved Jan 18, 2022 at 11:04pm UTC

Subscription handling recovered.

3 previous updates
Jan 14, 2022
1 incident

Unstable due to network issues at cloud provider

Degraded

Resolved Jan 14, 2022 at 9:48pm UTC

Due to networking issues at Akeroh's cloud provider, connections to Akeroh were unstable.

3 previous updates
Jan 12, 2022
1 incident

Akeroh Tenant Service, Akeroh.nl, Akeroh.com, Subscription handling, and 2 ot...

Downtime

Resolved Jan 12, 2022 at 11:27am UTC

Akeroh Tenant Service and Akeroh.com recovered.

3 previous updates
December 2021
Dec 23, 2021
1 incident

Akeroh went down

Downtime

Resolved Dec 23, 2021 at 11:17pm UTC

Unfortunately, due to an error while releasing a new version of Akeroh, the services went down. The database declined connections from the new version, which caused the application servers to stop responding.
Any modifications to data were not possible during this outage. The customer view would still present the latest known information if the application was recently used, without any problems for guests.
Sincere apologies for this downtime. To prevent this from happening again in the fut...

7 previous updates
November 2021
Nov 29, 2021
1 incident

Akeroh.com niet bereikbaar

Downtime

Resolved Nov 29, 2021 at 1:30pm UTC

Door een misconfiguratie werden gedurende korte tijd de verkeerde name servers gebruikt. Probeer de DNS-cache te verversen en probeer het nogmaals als je problemen ondervind. Excuses voor het eventuele ongemak dat deze verstoring veroorzaakt heeft.

3 previous updates
Nov 10, 2021
1 incident

False positive ERP

Degraded

Resolved Nov 10, 2021 at 9:52am UTC

The monitor for the ERP created a false positive. The service never went down and there was no impact.
The way the service is monitored has been changed to prevent this from happening again.

1 previous update
Nov 06, 2021
1 incident

ERP onderhoud

Degraded

Resolved Nov 6, 2021 at 2:48pm UTC

ERP is weer online

1 previous update