Akeroh went down
Resolved
Dec 23, 2021 at 11:17pm UTC
Unfortunately, due to an error while releasing a new version of Akeroh, the services went down. The database declined connections from the new version, which caused the application servers to stop responding.
Any modifications to data were not possible during this outage. The customer view would still present the latest known information if the application was recently used, without any problems for guests.
Sincere apologies for this downtime. To prevent this from happening again in the future, the exact cause of the issue will be searched for.
Affected services
Updated
Dec 23, 2021 at 11:16pm UTC
Subscription service cron jobs recovered.
Affected services
Updated
Dec 23, 2021 at 11:15pm UTC
Subscription service cron jobs went down.
Affected services
Updated
Dec 23, 2021 at 11:07pm UTC
Subscription handling recovered.
Affected services
Updated
Dec 23, 2021 at 11:02pm UTC
Subscription service cron jobs recovered.
Affected services
Updated
Dec 23, 2021 at 10:55pm UTC
Subscription service cron jobs went down.
Affected services
Updated
Dec 23, 2021 at 10:54pm UTC
Akeroh Tenant Service and Akeroh.com went down.
Affected services
Created
Dec 23, 2021 at 10:52pm UTC
Akeroh.nl and Subscription handling went down.
Affected services